1. Identity of the Data Fiduciary
Under Section 2(i) of the Digital Personal Data Protection Act, 2023, the Data Fiduciary determining the purpose and means of processing personal data on this platform is:
- Entity Name: Sonanchal Printers (Proprietorship)
- Registered Operating Facility: Behind Central Bank of India, Burhar Road, Shahdol, Madhya Pradesh 484001, India
- Enterprise Classification: Udyam Registered Micro, Small & Medium Enterprise (MSME)
- Quality Certification: ISO 9001:2015 Certified for Provision of Printing Work & Stationery
2. Personal Data We Collect & Process
We collect only the minimum necessary personal and commercial data required to calculate job quotations, prepare custom proof samples, and execute print production orders:
Contact & Identification Data
Name, company/institution name, business phone number, email address, and delivery location.
Print Job Specifications
Dimensions, GSM stock, quantities, artwork files, and billing GSTIN numbers for legal invoicing.
Direct Communications
Messages, proofs, and approvals exchanged voluntarily via WhatsApp Business or official email.
3. Lawful Grounds & Purpose Limitation (Section 4 & 7)
We process personal data solely on lawful grounds established under the DPDP Act, 2023:
- Explicit Consent (Section 6): Provided by you when submitting quotation forms, requesting rate cards, or contacting our desk via WhatsApp.
- Legitimate Uses & Fulfillment: Delivering custom packaging cartons, commercial offset print runs, or railway hoarding site contracts requested by you.
- Statutory Compliance: Maintaining GST sales ledgers, e-way bills, and commercial accounting records required by Indian law.
🛡️ Strict Guarantee: We do NOT sell, rent, monetize, or transfer your contact data to third-party marketing brokers or ad retargeting networks.
4. Your Rights Under Chapter III of the DPDP Act
As a Data Principal, you are entitled to the following statutory rights:
Right to Access (Section 11): You may request a summary of the personal data held about you and details of processing.
Right to Correction & Erasure (Section 12): You may request updating inaccurate details or erasure of non-statutory records once order fulfillment is complete.
Right of Grievance Redressal (Section 13): You may reach out directly to our designated Grievance Officer for prompt resolution of data concerns.
Right to Nominate (Section 14): You may designate a representative to exercise your data rights in the event of death or incapacity.
5. Data Grievance Redressal Officer
For any inquiries, requests to exercise statutory data rights, or privacy grievances, please contact our designated Grievance Officer:
Designation: Data Protection & Grievance Redressal Officer
Organization: Sonanchal Printers
Physical Address: Behind Central Bank of India, Burhar Road, Shahdol, Madhya Pradesh 484001, India
⏰ Redressal Period: Grievances are acknowledged within 48 business hours and resolved within 30 days.
